Frequently asked questions

I provide individual psychotherapy to adults (18 years +). I work with a diverse population in age, race/ethnicity, genders, sexual orientations, relationships statuses and experiences.

That depends on you. If you know exactly what you need to talk about, we’ll go from there. If you aren’t sure where to start, I will ask questions to help identify your reason for seeking treatment at this time.

Sessions are 50 minutes long. Typically, we meet weekly at a regular time that works for both our schedules.

The fee is $175 per session. I accept all major credit cards, checks, cash and most Flex Spending or Health Saving Account debit cards.

Yes. I am currently an in-network provider with Cigna insurance. Typically, your insurance provider covers the session with the exception of your copay, deductible or coinsurance amount. This amount would be your responsibility.

For all other insurances, I am an out-of-network provider. You may have an out-of-network benefit, which would cover a percentage of the session fee. This may require you to pay for the session up front and then submit paperwork that I will provide you with to get reimbursed directly from your insurance provider.

I can assist in verifying the coverage benefits of your individual plan. 

Out-of-pocket or non-insurance payments for services are also accepted.

1.  Do I have a routine outpatient mental or behavioral health benefit? If yes, what is my copay or deductible?
2. If no, do I have an out-of-network benefit for outpatient mental or behavioral health services? If yes, what is my copay, deductible and/or percentage that is reimbursed?
3. Are behavioral health Telehealth services covered?
4. Are behavioral health Telehealth services with an out-of-state provider covered? 

Specific codes you can verify if requested: 90791, 90834, 90837, 90847.

I am currently offering both Telehealth and in-person sessions. Telehealth coverage is determined by your individual insurance plan and will need to be verified prior to starting therapy unless you are paying out-of-pocket. In compliance with CDC guidelines, in-person sessions require masks at this time regardless of vaccination status. If you are unable to meet in person with a mask, we can explore the Telehealth option.

For Telehealth sessions, I use a HIPAA-compliant video platform. A session link or meeting ID number will be sent via email within 24 hours of your scheduled appointment. At our meeting time, all you have to do is click on the link to start the session or join the meeting room. A stable internet signal is needed for uninterrupted Telehealth video services.

First, submit the contact form or email contact@francisprivatetherapy.com to check for openings and availability. Second, if an opening is available, you will be asked to complete and submit the initial intake form (located on the Contact page). It is a 1 page form that contains all the necessary information needed to schedule a brief phone screening and consultation. Please be sure to submit the intake form with the requested insurance and ID information to expedite the scheduling process. 

Life happens. You may cancel or reschedule an appointment for any reason but you must contact the office at least 24-hours in advance. Without this notice, there may be insufficient time to make other arrangements. A no show or late cancellation (canceled the same-day of the appointment) will result in you being responsible to pay the full session fee. This amount varies depending on whether you pay out-of-pocket or your insurance reimburses for the session:

• Out-of-pocket paying clients are subject to the full session fee.

• If your sessions are covered by insurance, it is important to note that if you do not show or cancel late, your insurance provider will not reimburse for this. You will be responsible to pay the full in-network reimbursement rate, which includes any copay, deductible or coinsurance.

The late cancellation fee may be waived in the event of emergency or extenuating circumstances.

Please use the contact form to submit your question.