Frequently asked questions

I provide individual psychotherapy to adults (18 years +) in New York, New Jersey, Connecticut, and Florida. I work with a diverse population in age, race/ethnicity, genders, sexual orientations, relationships statuses and experiences.

That depends on you. If you know exactly what you need to talk about, we’ll go from there. If you aren’t sure where to start, I will ask questions to help identify your reason for seeking treatment and to establish treatment goals.

All sessions are 50-minutes. Typically, we'll meet weekly at a scheduled time. 

A 50-minute session is $200. 

Flex Spending or Health Saving Account debit cards are currently not accepted. For FSA/HSA, we can discuss how to receive direct reimbursement from your vendor.

Yes. I currently am in-network with most Aetna & Cigna plans. When you initiate the consultation process by submitting the Initial Questionnaire Form (found on the Contact page), your benefits will be verified for any deductible, copay, and/or coinsurance out-of-pocket responsibility. If you are not covered by these plans, you may have behavioral health out-of-network benefits. These benefits would cover a percentage of the session fee after you meet a deductible. This will require you to pay for each session up front and submit paperwork (which I will provide to you) to receive direct reimbursement from your insurance provider. I can also assist in verifying your out-of-network benefits for your specific plan. 

A sliding scale fee may be available for those without insurance, for those without out-of-network benefits, or for those who prefer to pay privately.

1.  Do I have an in-network/out-of-network benefits for outpatient mental or behavioral health services? If yes, what is my copay, deductible and/or percentage that is reimbursed?
2. Are behavioral Telehealth services covered?
3. My provider will send me a Superbill at the end of each month. What's the process for me to receive reimbursement?

Specific codes you can verify if requested: 90791, 90834, 90837, 90847.

My default service method is Telehealth, however, a hybrid mix may be possible. In-person services can be provided when appropriate and by appointment only. Please specify your preference in all new consultation requests. 

Telehealth coverage is determined by your individual insurance plan and will be verified prior to starting therapy.

For Telehealth sessions, I use a HIPAA-compliant video platform. A session link or meeting ID number will be sent via email within 24 hours of your scheduled appointment. At our meeting time, all you have to do is click on the link to start the session or join the meeting room. A stable internet signal is needed for uninterrupted video services.

Submit the Initial Questionnaire on the Contact Page to contact@francisprivatetherapy.com. If an opening is available, you will be emailed additional intake documents to arrange a consultation. 

Life happens. You may cancel or reschedule an appointment for any reason but you must contact the office at least 24-hours in advance. Without this notice, there may be insufficient time for the office to make other arrangements. A no show or late cancellation (canceled the same-day of the appointment) will result in you being responsible to pay the full session fee. Insurances do not reimburse the provider for late cancellations or no show appointments. 

The late cancellation/no show fee may be waived in the event of an emergency or extenuating circumstance. What constitutes as an emergency or extenuating circumstance is at the discretion of the therapist. 

Please use the contact form to submit your question.